컨벤션영어컨벤션기획사 2급(구) · 2012년05월20일 · 87/100
87.다음 글에 대한 내용으로 옳은 것은?

1
One should help the reader by quickly responding to her/his request.
2
This passage is on writing a refusal letter to a reader.정답
3
One should open a letter with an explanation that the request was rejected.
4
Heartfelt apology should be made for not accepting the request so that the reader not feel hurt.