부대행사 기획·운영컨벤션기획사 2급 · 2022년04월24일 · 51/80
51.고객의 불만제기에 대한 직원의 적절한 대응이 아닌 것은?
1
This steak is underdone. - I will ask the chef to cook it more.
2
My knife is dirty. - I will turn it down.정답
3
The music is too loud. - I will see if I can fix it for you.
4
Our wine isn’t cold enough. - I will get you an ice bucket.